Conferencing and Transferring Calls


In order to connect an additional party to an existing call a consultation call is made. When a consultation call is made the existing party or parties are placed on hold and the new call is active.

Placing a consultation call:

Cancelling a consultation call before the consult call is answered:

Transferring a call:

Cancelling, trading or conferencing a consulation call after the consult call is answered:

Placing another consultation call or splitting a conference when conferenced: