Dialing Digits and Extensions


CTILink supports dialing digits and extensions when the phone is off-hook and is accessed via the connection button's drop-down menu. Clicking on Dial Digits displays the Dial Digits dialog.

If an extension was entered in the Dialer dialog or on the Extensions tab in the CTI Contact form in Outlook the digits will be pre-entered in the Dial Digits edit field and clicking Dial will dial the digits. Otherwise, the digit will be dialed as each digit is entered in the edit field.