Setting up and Using an Active Server
CTILink sends call data to an active server page as a query string.
- In CTILink click
to display the ASP Application Properties dialog.
- Check the
- In the
edit box enter the URL of
the active server page.
- Enter the Address and Port of the proxy server if there
is one. This setting should be the same as setup in Internet
- The CTI COM Interface
specification. edit boxes associate a call data value with a
key name. The and will associate the
dialed number and name values for an outbound call and the caller number and
name for an inbound call. The value will be an "I" for
inbound calls and "O" for outbound. The is the extension
making an outbound call or receiving an inbound call. The
can be "Idle", "Connecting","Established","Held","Failed" or "Other". The
provides more detail to the call state and has values
such as "Offering","Accepted","Dialtone","Dialing", etc. The and are the unique call identifiers as
described in the
As an example, assuming the settings in the above graphic if a call is made
from extension 1000 to extension 1234 (the help desk) the following would be the
query string sent:
, and were left blank, no information is sent for them. Also, different phone
events will provide different data and only the new data is sent.