Setting up and Using an Active Server Page


Purpose:

CTILink sends call data to an active server page as a query string.

Setup:

As an example, assuming the settings in the above graphic if a call is made from extension 1000 to extension 1234 (the help desk) the following would be the query string sent:

www.cti-software.com/custom/ctilink.asp?Name=Help&Nbr=1234&Dir=O&Line=1000&State=Initiating

Because the Call Detail, Device ID and Connection ID were left blank, no information is sent for them. Also, different phone events will provide different data and only the new data is sent.